Terms and Conditions

Ordering

  • In accordance with UK law, we will not sell or deliver alcohol to anyone who is, or appears to be, under the age of 18. By placing an order you confirm that you are at least 18 years old and we reserve the right not to deliver if we are unsure of this.
  • All products are offered subject to availability and in the event that a product is out of stock, we will inform you either by phone or email as to the time of its availability or to offer a suitable alternative.
  • While we endeavour to keep the information on this website up-to-date, the vintages we have in stock may differ from those advertised online. If the vintage shown is unavailable it may be replaced with another vintage.
  • We reserve the right to reject any order.

Delivery

  • Currently, we only offer local delivery within the Bolton area* and we aim to deliver within 1-3 working days (*Postcodes BL1-BL7).
  • We have a minimum order value for delivery of £30.
  • We charge a flat delivery fee of £2.95.
  • At present, our products are not available for delivery outside of Bolton but we do offer a contactless collection service from our unit at Trade Counter 6, Surestore, Orlando Street, Bolton, BL2 1DU. We ask that you that you contact us before placing your order to arrange a time and day.

    Prices

    • All prices listed on this site are inclusive of UK VAT.
    • Despite our best attempts to ensure that all pricing information on this website is accurate, occasionally errors may occur and product prices may be inaccurate. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.
    • We hold the right to adjust prices, offers, goods and specifications of goods at our discretion at any time before we accept your order. Where an end date is specified on any offer on the website, it is intended as a guide only. Plinky Plonk reserves the right to change prices at any time.

    Returns

    • We will provide a full refund or replacement for any wines that are faulty. This does not affect your statutory rights. However, we may require faulty bottles to be returned to us so please retain them where possible. We will arrange collection as necessary at your convenience.
    • If you would like to report a faulty wine, you must do so within 14 days of delivery. We are not liable for any faults after this time.
    • You may cancel your order for any reason at any time up to 14 working days from the day after the date you receive your wine, provided all of the bottles are in a resalable condition (i.e. unused and in the original packaging). In order to cancel your order please email drinks@plinkyplonk.co.uk.
    • Where the product is not faulty, you will be responsible for paying for your own postage costs for returning your item. Postage costs are non-refundable.
    • On return of products, we will make a refund to you of the full value of the payment made to us, excluding delivery charges (if applicable) within 30 days.

    Correspondence

    • Should you wish to get in touch with us the best way is to email drinks@plinkplonk.co.uk. We will aim to get back to you asap.

    Reviews, Comments and Content

    • Users of this website may post reviews, comments and other content. This right is extended on condition that the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable.
    • You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content.
    • We reserve the right, but not the obligation, to remove or edit any content.
    • We take no responsibility and assume no liability for any comments posted by you or any third party.
    • If you post content or submit material, unless indicated otherwise you grant Plinky Plonky a non-exclusive, royalty-free & fully sub- licensable right to use, reproduce, publish, modify, adapt, translate, distribute, create derivative works from & display such content throughout the world in any media.
    • We are and shall be under obligation to maintain any reviews, comments or content in confidence or pay compensation for them.

    Disclaimer

    • By using this website you accept our terms and conditions and use the site at your own risk. We have taken every effort to ensure all the information on this website is up-to-date and correct but while we apologise for any inconvenience caused from any unnoticed errors, we take no responsibility. We are confident that in most instances your wine will arrive in perfect condition but faults can happen so should you experience any issues please email drinks@plinkplonk.co.uk as customer satisfaction is our number one priority.